CollectIC Platform Highlights: August 2021

We at CollectIC love fast and frequent releases. We are constantly adding improvements and features to our platform and this blog showcases just some of our favourite highlights. What we will cover: CollectIC Client Portal v1 Communications API – new Text-to-Speech feature Global phone data verification Launching our new CollectIC Client Portal v1 Companies that…

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CollectIC Platform Highlights: July 2021

We at CollectIC love fast and frequent releases. We are constantly adding improvements and features to our platform and this blog showcases just some of our favourite highlights. What we will cover: Introducing CollectIC-Desk CollectIC Inbox v2 New file navigation panel CollectIC-Desk – everything you need to provide a seamless ticket handling experience. After launching…

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CollectIC Platform Highlights: February 2021

We at CollectIC love fast and frequent releases. We are constantly adding improvements and features to our platform and this blog showcases just some of our favourite highlights. What we will cover: CollectIC automated skip tracing Workflow progress tracker Client journey setup Offline chatbot CollectIC Automated Skip Tracing We are proud to announce the launch…

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Designing a whole new UX approach for debt collection

Have you ever received letters or calls from a debt collection agency because you forgot to pay an old debt? Were you feeling uncomfortable with the interaction because it lacked basic decency and respect? If both are yes, then you share this experience with Darren, one of the founders of DebtCo. He was triggered by…

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Introducing CollectIC Inbox

Despite it being the summer season, our development teams have done an amazing job over the past few weeks in continuing to develop and improve CollectIC. With that said, we are thrilled to announce the launch of our new communications feature CollectIC Inbox: an omnichannel collections support tool for collection agencies of all sizes. Inbox…

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CollectIC Platform Highlights: June 2020

We at CollectIC love fast and frequent releases. June was a brilliant month in which we saw new features being added daily. In this blog, we will showcase some of our favorite new features. The highlights: Performance driving dashboards Enhanced reporting functionality New CollectIC matching review Performance driving dashboards In developing our dashboards, our goal…

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Introducing CollectIC Platform: An easy, intuitive way to manage your collections

We are excited to announce the arrival of CollectIC, a significant step forward in digitalising the debt collections industry.   With recent events creating volatility and uncertainty around the world, we see CollectIC as the collections platform that can help businesses move towards a digital collections strategy that helps improve recovery rates and mitigate potential…

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CollectIC Data Importer – a new standard for handling data

Throughout the process of developing the CollectIC platform we constantly asked ourselves the following questions. “How will we handle data and make it easy for our customers?” and “What would the experience look like if we took it from a product design perspective?”   During my career at Dun & Bradstreet I often saw frustration…

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