Platform
CollectIC platform highlights: May 2022
We at CollectIC love new releases and this once is epic. Over the past few months our team embarked on one of the big challenges we put to them, and boy did they deliver. This blog will showcase some of our favourite new features. The highlights are: A totally redesigned business case module Implementing to…
Read MoreCollectIC launches its self-service app – FinView Online
In a recent post, we talked about the effect digital transformation will have on companies collections processes*. A recent study by the Capgemini Research Institute saw that the use of self-service applications, chatbots, digital payments have increased in usage by more than 40% over the past year.With individuals and companies demanding solutions that empower them…
Read MoreCollectIC Platform Highlights: August 2021
We at CollectIC love fast and frequent releases. We are constantly adding improvements and features to our platform and this blog showcases just some of our favourite highlights. What we will cover: CollectIC Client Portal v1 Communications API – new Text-to-Speech feature Global phone data verification Launching our new CollectIC Client Portal v1 Companies that…
Read MoreSome of the Debt Collection trends to watch out for in the next 12 months.
Recently I have been asked, what are the key trends you are experiencing in the debt collection world? With so much disruption happening in the collections world, I thought to write about just a small number of the trends that will disrupt and change the world of collections in the months / years to come.…
Read MoreCollectIC Platform Highlights: July 2021
We at CollectIC love fast and frequent releases. We are constantly adding improvements and features to our platform and this blog showcases just some of our favourite highlights. What we will cover: Introducing CollectIC-Desk CollectIC Inbox v2 New file navigation panel CollectIC-Desk – everything you need to provide a seamless ticket handling experience. After launching…
Read MoreCollectIC Platform Highlights: February 2021
We at CollectIC love fast and frequent releases. We are constantly adding improvements and features to our platform and this blog showcases just some of our favourite highlights. What we will cover: CollectIC automated skip tracing Workflow progress tracker Client journey setup Offline chatbot CollectIC Automated Skip Tracing We are proud to announce the launch…
Read MoreDesigning a whole new UX approach for debt collection
Have you ever received letters or calls from a debt collection agency because you forgot to pay an old debt? Were you feeling uncomfortable with the interaction because it lacked basic decency and respect? If both are yes, then you share this experience with Darren, one of the founders of DebtCo. He was triggered by…
Read MoreIntroducing CollectIC Inbox
Despite it being the summer season, our development teams have done an amazing job over the past few weeks in continuing to develop and improve CollectIC. With that said, we are thrilled to announce the launch of our new communications feature CollectIC Inbox: an omnichannel collections support tool for collection agencies of all sizes. Inbox…
Read MoreCollectIC Platform Highlights: June 2020
We at CollectIC love fast and frequent releases. June was a brilliant month in which we saw new features being added daily. In this blog, we will showcase some of our favorite new features. The highlights: Performance driving dashboards Enhanced reporting functionality New CollectIC matching review Performance driving dashboards In developing our dashboards, our goal…
Read MoreIntroducing CollectIC Platform: An easy, intuitive way to manage your collections
We are excited to announce the arrival of CollectIC, a significant step forward in digitalising the debt collections industry. With recent events creating volatility and uncertainty around the world, we see CollectIC as the collections platform that can help businesses move towards a digital collections strategy that helps improve recovery rates and mitigate potential…
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