Programmable Conversations Build powerful conversations with our one API platform
Catering for all channels of debtor communications
or call us: +31 70 200 1138
Contact our experts
OMNI-CHANNEL COMMUNICATIONS
Engage debtors on their preferred channels using a single platform
Programmable SMS
Reach any phone or any device, anywhere, with our fast and powerful API solution
One API layer
Access the world's most popular communication channels through a single API
Create custom communication flows with a visual editor without writing any code
OMNI-CHANNEL COMMUNICATIONS Multiple channels, one seamless thread
Our platform helps make fragmented debtor communication a thing of the past. Chat with each debtor in a single conversation that threads together multiple communication channels.
Our agent interface brings together all the context in one place. The result? the ability to deliver the ultimate personalized experience.
or call us: +31 70 200 1138
CHANNELS
Discover our channels and our ever growing directory
SMS
WhatsApp
Voice
Messenger
Email
Telegram
WeChat
Amazon Alexa
Skype
Apple Business Chat
Video
Slack
Twitter
FEATURES
Multiple channels, one seamless communication thread
Debtor preferred channel
Automatically contact debtors on the last used channel, while retaining the freedom to select a different channel when needed.
360° debtor profile
Anonymous debtors are a thing of the past. Identify users and add them to an existing profile to deliver the personalized experience
Unified conversation threads
One debtor, one conversation. Find all debtor interactions on connected channels in a single thread, and never lose context.
Omni-channel
Our programmable conversations API connects with debtors on an ever growing number of channels all providing that single view.
Channel fallbacks
Configure your workflow to automatically manager channel fallouts. In the event in which a channel fails, set a fallback to ensure your message is read.
Build your own channel
Do you want to use a communication channel that we do not have yet? No problem, our API is built to easily add new channels as and when you need it.
FEATURES
Check out some more awesome CollectIC features